macOS – Desk.com Shortcut Keys

by genzkeys · December 29, 2017

macOS – Desk.com Shortcut Keys

Desk.com Shortcut Keys for macOS

? – Show keyboard shortcuts
Arrow Left/Arrow Right – Previous/Next tab
G then 1…0 – Switch to tab 1-10
Command+J – Previous page
Command+K – Next page
/ – Quick search
Command+Option+Shift+R – Toggle Routing
Esc – Close dialog
J – Previous case
K – Next case
Enter/O – Open case
Space/X – Select for bulk
Command+Enter – Open selected cases
Control+Shift+A – Select all
Control+Shift+N – Deselect all
Command+Shift+M – Toggle expand
Command+Enter – Update and send
Command+Shift+Enter – Update, send and resolve
Control+Option+C – Toggle Close tab button
Option+Shift+W – Close tab without saving
Command+Shift+F – Go to From field
R – Go to Reply field
N – Go to Note field
L – Go to Label field
M – Go to Macro box
Command+Shift+K – Open Knowledge Base
F – Forward case
G then h – Go to customer Home
G then c – Go to Company
P then 1…0 – Set Priority 1 thru 10
S then O – Set Status to Open
S then P – Set Status to Pending
S then R – Set Status to Resolved
Command+Shift+C – Add CC
Command+Shift+B – Add BCC